Evaluating Widgets
The widget space may be getting crowded (see Michael Arrington’s post on “The Attack of the Advertising Widgets“), but when a series of widgets come out that are actually useful, we get to see just how “cool” widgets can be.
TechCrunch reports that mpire has just launched over 75 widgets that are pointed at ebay and Amazon, and that they are adding value by incorporating mpire’s own shopping data, giving trend analysis capabilities for a set of categories.
I’m really starting to warm up to widgets- when they provide something useful. Because let’s face it: there are many widgets out there that provide little or no actual value. When I was first introduced to the widget world after buying a laptop with Vista, I noticed that the majority of widgets out there were of very little use to me. Sure, I could download a widget that counts down to the world premiere of Spiderman 3, but couldn’t I just put an X on my calendar? And when the movie is released, the widget is useless.
But now I’m starting to see more widgets that actually do something. A great widget is one that can take the place of more than one web site. For instance, if a widget can tell me the current bid on a particular ebay auction, that’s nice, but it is something I could do by going to the auction page. However, if a widget can tell me the current bid, how many similar items are being auctioned on ebay, pricing trends, and other comparison data….then I’m interested. It makes life easier for me.
Here’s how I think about widgets:
1. Are they desktop-worthy? When I look at my crowded taskbar and desktop, I think of it in real-estate terms. I have a finite amount of space (and attention), so a widget has to have compelling value if I’m going to allow it in my space.
2. Are they valuable? I’m always looking for a way to save a few clicks. If I can save more than, say 3, I am interested in checking it out. A good example of a widget I don’t care about is a clock widget. I already have the time conveniently displayed in the lower right corner of my screen, and I am used to looking there. So installing and using a clock widget (no matter how pretty) just isn’t worth it.
3. Do I have to change my routine? If a widget has passed the click-saving test but makes me change the way I normally do things, that could be an issue. If it saves me time and energy, I am all for changing my behavior. If it causes me to add an extra step, even if there is a net gain in efficiency, I may revert to my old ways and ignore the widget.
4. Is it cool? For some reason (to me at least) widgets just feel “cool.” There is something about having something residing on my desktop outside of the browser that is inherently cooler than visiting a web site. I’m at a loss for words on this, but if you are a widget user, you probably know what I mean. And despite the other three criteria above, if a widget just feels good, I’ll probably use it.

May 10th, 2007 at 1:17 pm
What about these questions:
1. Are they standard? Will the user already know how to use these. If not, is it really obvious? Or does the user have to access functionality within the widget via strange key presses or other gestures?
2. Do they add value to my interface? Remember it’s not always about saving clicks or keystrokes. Maybe there’s a widget that provides a dashboard type summary of some data for the user. Something that really enhances the interface in a way that couldn’t be done otherwise.
3. Can it be localized? Is there some aspect of the widget that’s US-centric, or Euro-centric? Would the color, icon shape, word, etc. be offensive if used in other locales and can the presentations aspects of the widget be tailored to remove this problem.
May 10th, 2007 at 7:24 pm
[…] matchmine blog » Archive » Evaluating Widgets The widget space may be getting crowded (see Michael Arrington’s post on “The Attack of the Advertising Widgets“), but when a series of widgets come out that are actually useful, we get to see just how “cool” widgets can be. (tags: widgets advertising marketing marketing2.0 web2.0) […]
May 11th, 2007 at 8:20 am
Thanks for the comment. You bring up some very good points here.
1. Will the user already know how to use them?- That’s an excellent point. Even if they widget is amazing and it takes the place of many applications/sites, if it is difficult to use or the features are unclear, adoption will never happen.
2. Adding value to the interface- You’re right, it’s not just about saving keystrokes. In fact, if you have a widget that can provide functionality that is simply unavailable, that’s excellent.
3. Can it be localized?- This is a very important question, as widespread adoption is a top goal for widgetsmiths. So flexibility and customization is a must. This touches on another important point: Since the widget resides on the local machine, there’s a sense of ownership. “I’ve downloaded this thing. It’s mine. I should be able to make it look how I want it.”
Thanks again for the comment.